Cafe & Hospitality skills

Kia ora 

Ever wanted to know what it's like to run a cafe ?

How to make coffee, flat white, long black, cappuccino?.. 

Or how to make delicious cabinet food?  

Well here’s your chance, in my 20 years experience in hospitality I've worked 9 of those years in cafes, front of house serving customers, on the till taking orders, barista, head chef and I even owned my own cafe for 3 years.

In this class you’ll learn all the skills needed to be a barista, you’ll learn how to make delicious cabinet style food, working in front of house as well as the ins and outs of how day to day cafe life is.

Learning Objectives

• Ākonga will be able to demonstrate the skills and knowledge required to work as a barista, including how to make a variety of espresso-based drinks such as coffee, flat white, long black, and cappuccino.
• Ākonga will be able to prepare and present a range of delicious cabinet-style food, including sandwiches, salads, cakes, and other baked goods, using appropriate techniques and ingredients.
• Ākonga will be able to apply their understanding of front-of-house service and customer relations to create a welcoming and enjoyable experience for cafe customers, including taking orders, handling payments, and responding to customer queries and complaints.
• Ākonga will be able to understand the practicalities of running a cafe business, including budgeting, staffing, inventory management, and marketing, and apply this knowledge to develop a plan for their own hypothetical cafe.